Artificial intelligence (AI) apps are transforming how we build and work with WordPress. It seems like we’re inundated with new tools and use cases nearly every day. That’s either fun, scary, or both – depending on where you stand.

Our clients are also starting to grasp the implications of using AI. Or, they’re at least interested in what the technology can do for them and their website.

Once again, that’s a double-edged sword. It’s great that AI improves our efficiency and coding capabilities. Agencies and freelancers now have access to a valuable resource that can help take our businesses to new heights.

However, it may also lead to a shift in client expectations. They’re going to want more from us in less time. Oh, and they’ll also want it cheaper than before. It’s understandable, if not completely realistic.

So, how do we keep clients from asking for the moon at the speed of light (and for the price of a cup of coffee)? It’s all about process and communication.

You’re Still the Expert

One might assume that AI is smarter than humans. Sure, it may be fast and answer questions with unwavering confidence. For some, this leads to a false belief that these apps can and should do everything for us without our input.

But AI isn’t a perfect fit for every task. And even in those areas where it excels, humans should still verify the results.

Using ChatGPT, Claude, or Gemini on its own won’t solve every problem. Much depends on the person using these tools. A skilled developer will know what to ask for, as will a content writer or marketer.

When it comes to generating WordPress plugins, future maintenance is also a concern. As such, the ideas behind the software must have a solid foundation. The details matter.

Without human intervention, there is no way to guarantee accuracy, security, or even the appropriateness of the results. AI can perform the task, but shouldn’t be left to make all the important decisions.

This is why your expertise is still a necessary ingredient for success. These apps are most useful when we’re there to guide them.

There’s More Time To Get Things Right

In the right hands, AI speeds up the development process. What used to take days can now be done in an afternoon. There’s no question that the technology saves us time.

The question is: What should we do with this extra time? Do we want to rush to launch our project or step back and consider what else we can improve?

Building custom layouts and functionality has traditionally been an obstacle – particularly for small agencies and solopreneurs. We only have so much time to dedicate to a project, and those items typically have the highest priority. They also require a lot of trial and error. Bugs must be squashed, and adjustments are made as we go deeper into the process. It’s easy to go down a rabbit hole.

That often led to little extras being left behind. Worse yet, things like accessibility or performance were half-baked, rather than being fully thought out. Projects didn’t always reach their full potential.

AI affords us more time to consider those other important aspects. Instead of development headaches leading to a mad scramble, we can now take a more holistic approach to site building. We can test thoroughly and make improvements.

Theoretically, AI facilitates a faster turnaround time. It’s also an opportunity to ensure quality.

Project Outcomes Are Your Value Proposition

Some clients will undoubtedly expect you to lower your prices. They may even ask you about your use of AI and how it impacts cost. It sounds reasonable, but there’s a flaw in this logic.

Successful outcomes are your biggest value to clients. How you get there isn’t the point. It’s a debate we’ve had before in the WordPress ecosystem.

The advent of page builders led to similar questions. Since we’re no longer building layouts by hand, does that mean our design skills are worth less money?

That’s like asking a carpenter if they charge less because they use power tools instead of a screwdriver. Likewise, automation in other industries doesn’t necessarily lead to lower prices. New vehicle prices go up every year, despite the presence of robots on the assembly line. And better software doesn’t lead to discounts from your accountant.

One reason we invest in new technologies like AI is to produce better results. If anything, we should look to increase our profit margins, not lower them. This shouldn’t be a race to the bottom.

It’s a discussion worth having with clients who challenge your pricing model. Yes, anyone can use AI. But anyone can use a page builder or even an SEO plugin. That doesn’t guarantee results.

We can produce outcomes that are tailored to client needs. AI is but one tool we can use to get there. It’s no substitute for our skills and experience.

AI Means More Is Possible, Within Reason

AI opens a world of possibilities for WordPress agencies and our clients. It can also lead to imaginations running wild. That’s why setting realistic expectations is important.

It’s up to us to set the tone. We must consider how we talk about AI and any claims we make about its capabilities. Our messaging should reflect how this technology helps us better serve clients, while avoiding hyperbole about miracle cures for every challenge.

That’s hard to do in an ecosystem where others are pumping out big promises. Then again, it’s no different than other can’t-miss solutions from years past. As always, agencies and freelancers should be the voices of reason.

Doing so builds trust with clients. That’s still the cornerstone of a successful business, regardless of the technology we use.

The post Keeping Your WordPress Client Expectations Realistic in the AI Era appeared first on Speckyboy Design Magazine.

WordPress developers use AI for a wide range of tasks. We’re building custom plugins, troubleshooting code, and automating processes. It’s all good stuff!

Adopting this technology has significantly changed our role. It’s no longer about poring over each line of code. Now, we’re closer to a symphony conductor, orchestrating projects as a large language model (LLM) does the dirty work.

We can certainly appreciate the increase in productivity. Fewer moments spent knee-deep in documentation or support forums means more time to get things done.

This also makes it tempting to remove humans from the picture. Some agencies and development shops have cut staffing in favor of AI. It makes sense on a few levels. An AI tool is cheaper than an employee or freelancer. And the gains in efficiency mean one person can do the work of many.

But there’s a fine line between increasing output and relying too heavily on AI. Here’s why humans should still be a part of the process.

Knowledgeable Humans Are Essential for Quality Assurance

There’s something to be said for a well-trained eye. A seasoned developer can envision how an app should work. Their experience helps them effectively structure projects and avoid common pitfalls. They understand the importance of performance and security.

On the other hand, AI models are great at generating code, but they don’t think like a human. They may use techniques that aren’t as efficient for a particular purpose. They can also misinterpret what we’re asking them to do. Like their human counterparts, AI tools aren’t perfect.

Even the most advanced coding tools can make mistakes. It could be as simple as a syntax error. However, they may also produce work that doesn’t account for edge cases or future maintenance.

That’s why a human should carefully review all AI output. Generated code should be tested with a mix of manual observation and automated tools. It’s no different than a senior-level developer keeping a watchful eye on what their team is producing.

Remember, automation isn’t an excuse to lower your standards. If anything, it provides an opportunity to squash bugs and refine functionality. Building with AI works best when done in tandem with a knowledgeable person.

Developers Can Shift Their Focus to the Bigger Picture

Solo developers and teams alike have traditionally struggled with the little things. Tight deadlines and shoestring budgets make it hard to get the details right. So often, it’s a race to the finish line, rather than a quest to create the best possible result.

The details are often what make a WordPress plugin or theme great. This happens when we go beyond software that merely works and focus on things like the user experience. AI gives us a chance to take a larger view of our projects.

We no longer have to write code by hand. That may bring a tear to your eye (or make you leap for joy). The bright side is that you now have time to create a comprehensive plan for each project. You can define how it looks, how it works, and how it will adapt to future needs. Even if you were doing these things before, you’ll have a chance to think bigger and better.

All of a sudden, deadlines are a little less important. You’re free to explore options and test them. Most of all, you can afford to make a mistake or two along the way. Rewriting a code snippet isn’t a disaster that puts you behind. Rather, it was just a failed experiment you encountered along the way.

The additional room for creativity could be a difference-maker. We can go from “we’ll get to it later” to “let’s get it right from the start” – that’s powerful for developers of all stripes.

People and AI Are Better Together

Every WordPress developer should be exploring AI and how it can benefit their workflow. We’re well beyond the point where it’s just a curiosity. The future of our industry depends on how we use and adapt to this technology.

The sad truth is that AI will continue to cause some businesses to reduce their staff. It seems like an unavoidable consequence.

We must be careful, though. To borrow from WordPress terminology, this doesn’t mean we should cut people out of the loop. Humans are still integral to building great software. As such, we shouldn’t cede everything to the machines quite yet.

Things like quality control and holistic thinking are too important – and it’s what we do best. We should use AI as a vehicle to put those traits into action. Doing so will put us on a path to greater efficiency and better outcomes.

The post Why Humans Should Still Be a Part of WordPress Development appeared first on Speckyboy Design Magazine.