AI chatbots have failed people in crisis. Can that be fixed?
7 August 2026 at 13:49
This year alone, there have been numerous known instancesβoften via lawsuitsβof AI chatbots (most often, OpenAIβs ChatGPT) that have gone horrifically wrong.
A January lawsuit described the story of a man who took his own life after being allegedly βcoachedβ into suicide. A college student in Georgia sued OpenAI, claiming that ChatGPT βpushed him into psychosis.β
In June, a Canadian family also sued OpenAI and argued that ChatGPT agreed with the young womanβs dismissiveness when it first gave her the option to seek professional mental health advice. ChatGPT allegedly βencouragedβ her to end her life, too, and she did so.


Β© Oscar Wong via Getty