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Before yesterdayMain stream

Stop Designing for Delighted Users (and Start Designing for Cognitive Strain)

26 March 2026 at 11:04
"Delight" is the ultimate trap: by making the web frictionless, we’ve made it forgettable. In 2026, the most successful brands are abandoning "seamless" UX in favor of "Meaningful Friction"β€”intentional hurdles that wake up the user’s brain and turn passive clicks into lasting loyalty.
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