Stop Designing for Delighted Users (and Start Designing for Cognitive Strain)
26 March 2026 at 11:04
"Delight" is the ultimate trap: by making the web frictionless, weβve made it forgettable. In 2026, the most successful brands are abandoning "seamless" UX in favor of "Meaningful Friction"βintentional hurdles that wake up the userβs brain and turn passive clicks into lasting loyalty.